FAQ: Answers To Your Most Frequently Asked Questions

Last updated by Katie M.

Many of you are curious about us and the services we offer, so we thought we'd help you out a little more. The same questions often pop up, so here's where you'll find the answers to them. Enjoy reading and learning more about us in the meantime.

FAQ: Answers To Your Most Frequently  Asked Questions

Can I choose my psychologist, coach or therapist?

Of course you can, it's you who decides! And as our experts are numerous and it's not always easy to make a choice, we offer you several selections; the most consulted experts, the best rated one, the newcomers, etc...

How will I communicate with my shrink, coach or therapist?

Here again, you have the choice! You can exchange by phone, email or chat, depending on the means of communication you prefer.

Is the payment secure?

Yes, our payment system is secure and encrypted. Your bank details are processed securely on behalf of MyBestPro by our Adyen service provider, certified to comply with PCI DSS 3.2, the main international security standard, whose objectives are to ensure the confidentiality and integrity of cardholders' data, and with the requirements of the European Payment Services Directive (PSD2 (EU) 2015/2366).

Is online coaching effective compared to a face-to-face consultation?

Yes, numerous studies prove it and experts are unanimous on the subject; it works! Online therapy very often makes it possible to get past the first consultation, not to mention the fact that you often feel more comfortable than in a face-to-face session.

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What Exactly Does It Mean To Be An Extrovert?

I wish I could say loud and clear that I’m an extrovert, but not at all. I belong to the opposite team, the team of introverts. However, even though we don’t operate in the same way, that doesn’t prevent me from being surrounded by extroverts. I myself have a few moments when my introversion gives way to my extroversion, when I feel good, surrounded by a few people that I know well. So how does extroversion work? How is it different? What can you do to get on well with an extrovert? Let me explain.

Everything You Need To Know About Hyper-Empathy

Sometimes you’re devastated by your best friend’s break-up, sometimes you’re euphoric about your sister’s pregnancy... Sometimes it feels like other people’s emotions are invading you, so much so that you feel like you’re experiencing what they’re going through like it’s your own life. Have you ever felt this way? Maybe you’re affected by hyper-empathy, a characteristic not dissimilar to hypersensitivity. But what exactly is it? How do you distinguish between the two? And above all, how do you know if you’re hyper-empathetic? Let me explain.

Why Do Narcissists Stare?

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If you know anything about narcissists, you'll surely be aware that they are extremely overly judgmental and critical, especially towards other people. Their faultfinding stems from their perception of ultimate superiority, and therefore legitimizes them in holding people to intimidatingly high standards. However, although they may believe they are pretty much perfect, the reality couldn't be any more different, yet they are slightly more forgiving with themselves. That's right, they are huge hypocrites and go from one extreme to another in a split second. Here we discuss the reasons behind their hypocritical behavior.

Are Narcissists Born Or Made? - Let's Settle The Debate

There you have it, the nature vs nurture debate is back, only this time I want to focus it on those deviously manipulative personalities we refer to as narcissists. Now, evidently these folks get bad press and rightly so because they are often at the root of plenty of harm, but is it really their fault? Can they really be blamed for their terrifying and perhaps inherent traits, or are they simply just products and in this case victims of their environments? Let’s settle this debate once and for all and figure out how and when this disorder becomes apparent. So, are you born a narcissist or is it developed?

Why Do I Feel Bad When People Don’t Message Me Back?

Friday night rolls around and after a hard week you were expecting to have a drink with a girlfriend, but she seems to have left you hanging on read... To make matters worse (and the humiliation?) you even saw the little typing sign appear, yet you never received a reply. Well, if that’s the case, obviously you or your "how about a drink tonight?" didn’t deserve an answer. Let’s take a look at why some people don't reply to messages, and why when someone doesn't reply to your text, this makes us feel so bad.

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How Do Narcissists Behave Sexually?

As with many things in life, narcissists also have unhealthy relationships with sex and treat it as nothing more than a self-gratifying activity. After all, manipulation, control, and emotional abuse are their so-called trusty weapons that they hide behind in most circumstances, so why wouldn’t they call on them in the bedroom too? The bottom line is people with this personality disorder are used to getting what they want and will only ever put themselves and their pleasure first, which doesn’t bode well for a healthy sex life. Discover how they behave in the bedroom and what you should do if you are involved with one.

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