FAQ: Answers To Your Most Frequently Asked Questions

Many of you are curious about us and the services we offer, so we thought we'd help you out a little more. The same questions often pop up, so here's where you'll find the answers to them. Enjoy reading and learning more about us in the meantime.

Can I choose my psychologist, coach or therapist?

Of course you can, it's you who decides! And as our experts are numerous and it's not always easy to make a choice, we offer you several selections; the most consulted experts, the best rated one, the newcomers, etc...

How will I communicate with my shrink, coach or therapist?

Here again, you have the choice! You can exchange by phone, email or chat, depending on the means of communication you prefer.

Is the payment secure?

Yes, our payment system is secure and encrypted. Your bank details are processed securely on behalf of MyBestPro by our Adyen service provider, certified to comply with PCI DSS 3.2, the main international security standard, whose objectives are to ensure the confidentiality and integrity of cardholders' data, and with the requirements of the European Payment Services Directive (PSD2 (EU) 2015/2366).

Is online coaching effective compared to a face-to-face consultation?

Yes, numerous studies prove it and experts are unanimous on the subject; it works! Online therapy very often makes it possible to get past the first consultation, not to mention the fact that you often feel more comfortable than in a face-to-face session.

Read our latest articles here:

Passive Aggressive Behavior

We all have sarcastic and manipulative tendencies that emerge at some point in our li...

Consult

Relationships: How To Break Up Maturely

Have you recently decided that breaking up with your partner is your only option? As ...

Consult

Why Is It That I Fall Out Of Love So Quickly?

My longest relationship only lasted 2 years which might not seem like a long time, bu...

Consult

The Power Of Hugs, It's Time To Share The Love

Individualism is great but deep down we all have needs and do enjoying connecting and...

Consult

10 Morning Routines That Take Less Than 5 Minutes

6:55 a.m., the alarm clock violently rings out. By 6:56 a.m., you're no doubt already...

Consult

So What If I Hate Working?

I always thought that I was surrounded by people who loved their jobs, that is until ...

Consult